Key functions of the incadea.engine Importer Management Module

Parts Processing

• Handles dangerous goods, VIN mandatory, key number and engine number requirements.
• Age checking and freight charging functions.

Warehouse Distribution

• Importer specific advanced warehouse functions.
• Backorder release, cross docking and automatic release of backorders on receipts.

Vehicle Ownership/CRM

• Contact and marketing information about vehicle owners.
• Advanced level of ownership based on profile information.

Warranty

• Warranty claims can be created directly in the Service Management area without a service order having been completed.
• Claimed (Dealers) vs. paid (Manufacturer) amounts are recorded, tracked and reported.
• Documents have been adapted to support the Importer Warranty Model and a comprehensive warranty ‘type’ setup area allows the importer to control the entire warranty process.

Importer Vehicle Stocklist

• Single ‘dashboard’ - like interface to manage all your vehicles.
• Snapshot of vehicles available to the dealer network updated live. Value, search for, update and sell your vehicles from a single screen.

Import Costing

Enables the distribution of shipping associated costs from multiple suppliers or internal costs to be apportioned by quantity, volume, weight, value, tariff, duty % and manually across individual shipments from multiple suppliers.

Single point of processing for both parts and vehicles providing seamless integration with OEM purchasing systems.

External Access

• Secure external access module has been developed to support online processing by dealers and third party warehouse suppliers.
• Real time data and document entry enables the dealer and importer to work seamlessly in parts, vehicles, service (warranty) and customer details.
• Various possibilities to connect your dealer network to the importer database.