Incadea.engine: Key Features & Benefits

General Ledger (Basic + Finance)

The core of incadea.engine is the accounting system which integrates all business operations of a dealership. Business process booking and inventory management are updated in real-time. This provides more efficiency in accounting processes, superior control of company finance and the ability to better serve your customers.

Management and Controlling

Powerful analytical tools are a great help for performance supervising and show development opportunities and possible problems. incadea’s integration allows access to all details and documents for any business case. incadea.engine offers the information you need to make critical business decisions.

Service Management (Workshop)

incadea.engine’s Service Management applications lead the user through the whole service process, from appointment management to invoicing and the automatic planning of after-sales activities, such as customer satisfaction surveys. Important information about service history, availability of parts and upcoming customer services are always up-to-date and easily accessible.

OEM interfaces to technical systems, such as parts catalogues, central service and warranty systems are available which means, the warranty process is integrated in the service process. The Service Management of incadea.engine supports your company in handling customer service enquiries and organising resources for maximum efficiency. It helps you to enhance customer satisfaction.

Vehicle Management

incadea.engine enriches sales conversations with easy and fast access to vehicle data. The management has straight forward information on structural issues such as age, finance and margin of the vehicle stock. This helps to optimise your vehicle inventory.

The purchasing process of vehicles and the preparation of sold cars, in cooperation with the workshop, are more efficient due to integrated and continuous functionalities. This is valid for new and used vehicles.

Parts Management

incadea.engine’s comprehensive Parts Management solution provides the tools dealers need to manage all aspects of their parts department. With features such as seasonal ordering parameters and parts supersession tracking, incadea.engine helps dealer maximise their parts inventory investment.

incadea.engine offers real-time integration between the parts and service departments ensuring the dealership has the right part, at the right time to serve its customers.

The warehouse can be organised on multiple levels and automated functions alleviate the manual exchange of parts between different branches and even associated organisations.

Relationship Management

incadea.engine’s Customer Relationship Management (CRM) solution enables dealers to manage the entire prospect and customer relationship life cycle.

incadea.engine CRM helps dealers to create sales opportunities by managing leads provided by OEMs, showroom prospects, and developing leads by intelligently mining the dealers’ service files. incadea.engine’s CRM gives dealers the ability to manage their customers’ service requirements by informing clients when their vehicles require servicing.

It also provides tools to better control service campaigns and recalls. incadea.engine offers real-time financial, sales, and service information so that dealership personnel can more effectively serve their customers and prospects.

Data Exchange

The Data Exchange module is a platform that optimises external communication by quick retrieval and exchange of information.

It is a versatile, adaptable tool that enables the exchange of data between the dealership and its vendors, mainly OEMs and importers. The module allows you to import, export and process master data of all main dealer business areas such as vehicles, sales, parts management and even other car dealerships.

Easy monitoring and processing of all data exchange transactions is given by the user-friendly cockpit functionality which can also display vehicle history data.

The Cockpit functionality, a part of the Data Exchange module enables comfortable monitoring and processing of all data exchange transactions acting also as a history of all data exchange processes.

Cash Register

The Cash Register add-on module is fully integrated in incadea.engine. It is responsible for clearing cash, check or card payments of your customers. Different currencies and multiple cash-points are possible.

Even payments of suppliers or cash transactions which are directly booked on the general ledger account, are able to be cleared. The Cash Register module also provides complete access to all transaction details.

Time Management

The Time Management module offers a complete solution that monitors employee activities, including contract workers. Comprehensive analyses supported by flexible grouping of tasks, employees or teams, give information about disposable resources, efficiency and productivity.

The feature also gives you the opportunity to record work times and track absentee information. Time Management processes wage relevant data and therefore supports your human resources department with periodical tasks.

Importer Management Module (IMM)

The IMM combines comprehensive DMS functionalities of incadea.engine with specific requirements of importers. The process of importing vehicles and parts and the correct underlying accounting of all costs are covered by the IMM.

Dealers who are directly connected to the importer are able to access the system to order parts or reserve vehicles. incadea.engine provides a secure portal, which saves a lot of recording time for the importer and which is fully configurable.

The importer retains control over his dealers via a flexible access system with permission possibilities. The IMM enables the importer to view budget agreements with manufacturers and connected dealers which has a positive effect on daily operations.

Advanced CRM functions allow central campaigns of the importer and a continuous profiling of customer data through connected dealers.

Open Accounting Interface (OAI)

The OAI is an optional module which offers all relevant accounting data in a generic interface to external financial systems, in case the internal accounting of incadea.engine should not be used.